At BIGG Marketing Agency, accessible via wearebigg.com, we are committed to protecting your privacy and processing your data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Information We Collect
When you visit wearebigg.com, we may collect:
- Personal Information: Name, email, phone number, and other details you provide via forms.
- Client Information: Business details and project-related data if you engage our services.
- Technical Data: IP address, browser type, operating system, and website activity.
- Cookies & Tracking Technologies: Used to enhance website functionality and analytics. You can control cookie preferences via your browser settings.
How We Use Your Information
We process your data based on legitimate interests, contractual necessity, or your consent for:
- Client Communication: Responding to inquiries and managing relationships.
- Service Delivery: Executing marketing strategies, web development, and advertising campaigns.
- Website Improvement: Analyzing traffic and enhancing user experience.
- Marketing (With Your Consent): Sending newsletters and promotional content.
Legal Basis Under GDPR
We process your personal data under the following legal grounds:
✔️ Consent – When you subscribe to marketing communications.
✔️ Contractual Obligation – When you engage our services.
✔️ Legitimate Interest – To improve our website and provide better services.
✔️ Legal Obligation – To comply with regulatory requirements.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. The specific retention periods depend on the type of data collected. Once data is no longer needed, it is securely deleted or anonymized.
Sharing Your Information
We may share your data in the following cases:
- Service Providers: With trusted third-party vendors for hosting, analytics, and marketing tools.
- Business Transactions: If BIGG is involved in a merger, acquisition, or asset sale.
- Legal Compliance: When required by law or to protect our rights.
International Data Transfers
Some of our service providers may process data outside the EU/EEA. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your personal data.
Optional Tracking Services
If requested by a client, we may integrate third-party tracking and analytics services to monitor website performance. These services are implemented only upon agreement, and details will be provided beforehand.
Third-Party Tracking Disclaimer
When clients request tracking and analytics services, we integrate third-party tools as per agreement. These services operate independently, and BIGG Marketing Agency is not responsible for their accuracy, compliance, or data processing practices. Clients are responsible for reviewing and ensuring compliance with the respective third-party privacy policies.
Third-Party Cookies & Tracking
We use cookies and tracking technologies to enhance website functionality and improve user experience. Third-party services, including analytics and advertising platforms, may also set cookies or track data. You can manage or disable cookies via your browser settings.
Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, so we advise caution when sharing sensitive information.
Your Rights Under GDPR
Under GDPR, you have the right to:
✔️ Access Your Data – Request a copy of your personal data.
✔️ Rectify Incorrect Data – Request corrections to inaccurate information.
✔️ Delete Your Data – Request erasure of your data (subject to legal requirements).
✔️ Restrict Processing – Limit how we use your data.
✔️ Data Portability – Request your data in a structured format.
✔️ Withdraw Consent – Opt out of marketing communications at any time.
Children’s Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us to request its deletion.
How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: hello@wearebigg.com
Phone: +30 211 4067 232
If you believe we have not handled your data properly, you have the right to file a complaint with the Hellenic Data Protection Authority (HDPA) or your local data protection authority.